In case of non-availability of required booking, the entire advance amount will be refunded.
In case of cancellation of booking, DeGoa.com shall refund part or whole of the advance money collected from the User as per the policy stated herein. You, the User, acknowledge and agree to abide by these terms and policies. The refund terms vary depending on the service used (e.g. hotel room, hotel package, special package, airline tickets, railway tickets, bus tickets, taxi booking etc) as well as the season of booking (for hotels) and the number of lead days.
For Indian Residents, a service fee of Rs. 350 will be charged for all bookings cancelled or amended after confirmation, over and above the supplier cancellation charges if and as applicable.
For Foreign Nationals, a service fee of USD 15 will be charged for all bookings cancelled or amended after confirmation, over and above the supplier cancellation charges if and as applicable.
Generally 1 night retention charges are applicable for bookings cancelled within 7 days of check in.
However the same varies for various destinations, seasons and as per the hotel and supplier policies.
Any cancellations during trade fairs and peak periods will attract cancellation charges once the booking is confirmed. These cancellation charges will vary and may attract upto 100% of the entire accommodation cost.